National Certificate: Public Administration Level 5

  • SAQA ID: 50060 NQF L5 worth 160 Credits.
  • Duration: 12 Months
  • This course is accredited by the PSeta.

The National Certificate in Public Admin is of exceptional high standard rated as one of the best in South Africa.  This door-opening qualification is a career pathway towards being an accomplished public administration and management specialist. It will enhance the ability of successful learners to perform administrative tasks better than others do and will immensely improve their management performance. It is also a passport to promotion, seniority and a better income.

This qualification contributes to the aims of skills development legislation by enhancing the skills level of public sector employees. Successful learners should be able to follow various career paths within the Public Sector to which this course is applicable and an essential must have for a career in:

  • Financial Services
  • Administration
  • Management
  • Accounting
  • Project/Public Entity Management

It is imperative that in particular municipal officials should undergo comprehensive municipal financial administration training that provides the necessary skills and knowledge. The National Certificate in Public Administration produces knowledgeable, multi-skilled workers who are able to contribute to improved productivity and efficiency within the public sector. Current employees may receive recognition of prior learning, to upgrade their skills and achieve an internationally recognised qualification. It should also assist new entrants to the public sector. Public Officials working at operational level should do this course.

Comprehensive Course Content

Exit Level Outcomes covering service delivery, knowledge management, formulation of public sector policies, risk management, applying the public sector legislative framework, managing people, leadership, financial administration, project management and information technology for the public sector.


Manage service delivery improvement and employ client service delivery techniques – Manage and lead human resources in the workplace. Apply the principles of knowledge management to public sector administration – Plan strategically to improve business performance – Apply South African legislation and policy affecting public administration – Apply the principles of risk management to manage risk situations in the public sector – Design, formulate public sector policies and regulations.

Entry Requirements:

Senior Certificate or a FET Certificate or equivalent qualification.

Be competent in Communication at NQF Level 4 and Mathematical Literacy NQF Level 4 (Grade 12)

Recommended to be competent in:

  • Unit Standard titled Demonstrate an understanding of and apply principles of knowledge management to public sector administration and management, Level 4, 8 credits.
  • National Certificate in Business Administration Services Level 4 or
  • Financial Management Level 4 or
  • FET Certificate Accounting level 4.

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